Frequently Asked Questions

What materials are used in Swissmin gas stoves?

Swissmin gas stoves are made with high-quality materials, including luxurious black glass panels, solid brass burners, cast iron pot stands, and heat-resistant aluminum control knobs for durability and performance.

How do I clean and maintain the glass surface of a Swissmin gas stove?

The black glass panel is easy to clean. Simply use a soft cloth with mild detergent or glass cleaner to wipe the surface. Avoid using abrasive cleaners or scrubbing pads to prevent scratches. View the instruction manual for further details.

What safety features are included with Swissmin gas stoves?

In addition to flame failure protection, Swissmin gas stoves include heat-resistant control knobs and protective pads on the surface edges to safeguard the glass panel from damage.

Do Swissmin gas stoves come with a warranty?

Yes, Swissmin gas stoves come with a standard 2-year warranty, which can be extended to 3 years if you register your product on the official website within 30 days of purchase.

Does the Swissmin gas stove come with flame failure protection?

Yes, all Swissmin gas stoves are equipped with a flame failure protection device, which automatically shuts off the gas supply if the flame is extinguished, ensuring maximum safety.

Can I use Swissmin stoves with all types of cookware?

Swissmin gas stoves are designed to accommodate a wide range of cookware, thanks to their sturdy cast iron pot stands, which provide excellent stability for pots and pans of various sizes. However only use cookware with a diameter between 200mm and 320mm. Weight should not exceed 6kg, including food.

How do I install my Swissmin gas stove?

Swissmin gas stoves should be installed by a qualified technician to ensure safety and proper setup. Refer to the user manual for detailed instructions or contact customer service for assistance.

Can I use the Swissmin gas hob during a power outage?

Yes, Swissmin gas hobs do not require mains electricity to operate, as they feature a battery-powered ignition system. This allows you to use the hob even during power outages.

What accessories are included with the Swissmin gas hob?

Standard accessories include burner caps, pot stands, and a size D battery for the ignition system. Refer to the product manual for a complete list of included items.

Is the glass top of the Swissmin gas hob safe?

Yes, the tempered glass top is designed for safety; however, avoid heavy impacts and oversized cookware to prevent damage.