At Swissmin, we are committed to delivering high-quality products, which is why our Gas Hobs come with a comprehensive warranty policy designed to ensure your satisfaction and peace of mind.
Our Gas Hobs come with a two-year functional warranty, ensuring that the product operates effectively and meets performance standards throughout the warranty period. This warranty covers any issues related to the functionality of the gas hob. If any functional defects arise during this time, we will repair the product.
The warranty does not cover damages resulting from misuse, neglect, accidents, unauthorized repairs, or modifications. Additionally, normal wear and tear, cosmetic damage, and damages caused by improper installation or maintenance are not included in the warranty coverage. Please ensure you retain the original product box and proof of purchase to validate your warranty.
To claim your warranty, please contact our customer service team at customercare@swissmin.co.za. Be prepared to provide your proof of purchase, product details, and a description of the issue. Our team will guide you through the warranty claim process to ensure prompt resolution.
At Swissmin, we prioritize your satisfaction and are committed to providing high-quality products. If you are not completely satisfied with your Gas Hob, you can return it within 7 days of purchase for a full refund or exchange. To initiate a return, please ensure the product is unused and in its original packaging. Simply contact our customer service team at customercare@swissmin.co.za to begin the return process. We appreciate your trust in us and strive to ensure that your experience with Swissmin exceeds your expectations.
Have questions or need assistance? Our support team is here to help!
📧 Email: customercare@swissmin.co.za